Job Description
About us:
Shaadi.com, the world's oldest and most successful matrimonial service has been trusted since 1996 by people all over the world to help them find their soul mates. Today, hundreds of thousands of people have met their life partners through our revolutionary matchmaking service.
Position: Select Service Advisor (Executive Level)
Organization: People Interactive (I) pvt ltd.
Business Unit: Shaadi.com
No. of Opening : 5
Languages specific: Punjabi (Male and female both can apply)
Responsibilities
Managing Post-Sales experience & Service Quality of Premium Members
Involves understanding member requirements, developing his profile, & searching accordingly for suitable matches
Jointly prospecting & short-listing matches for the member (basis schedule)
Representing the member & connecting with desirable prospects
Facilitating meetings with consented & relevant matches for the member
Involves counseling the member & ensuring timely achievement of all milestones in the Partner Search Process
Responsible for renewing existing memberships
Generate Success Stories of Select customers
Requirements
Familiarity with web technology and comfortable with the Internet
Very strong verbal communication skills and at least average writing skills
Clear diction and clarity in speech
Extremely detail oriented and ability to organize
Problem-solving
Effective objection handling
Prior experience in Customer service or Customer Facing job will be an added advantage
Minimum Graduate
5 day working with any work off with flexible shifts.
Interested candidates reply to this mail without changing SUBJECT LINE.
Regards,
Khushboo Verma
Shaadi.com, the world's oldest and most successful matrimonial service has been trusted since 1996 by people all over the world to help them find their soul mates. Today, hundreds of thousands of people have met their life partners through our revolutionary matchmaking service.
JOB BRIEF:
Organization: People Interactive (I) pvt ltd.
Business Unit: Shaadi.com
No. of Opening : 5
Languages specific: Punjabi (Male and female both can apply)
Responsibilities
Managing Post-Sales experience & Service Quality of Premium Members
Involves understanding member requirements, developing his profile, & searching accordingly for suitable matches
Jointly prospecting & short-listing matches for the member (basis schedule)
Representing the member & connecting with desirable prospects
Facilitating meetings with consented & relevant matches for the member
Involves counseling the member & ensuring timely achievement of all milestones in the Partner Search Process
Responsible for renewing existing memberships
Generate Success Stories of Select customers
Requirements
Familiarity with web technology and comfortable with the Internet
Very strong verbal communication skills and at least average writing skills
Clear diction and clarity in speech
Extremely detail oriented and ability to organize
Problem-solving
Effective objection handling
Prior experience in Customer service or Customer Facing job will be an added advantage
Minimum Graduate
5 day working with any work off with flexible shifts.
Interested candidates reply to this mail without changing SUBJECT LINE.
Regards,
Khushboo Verma
Team HR
Contact No: 9818389731
Key Skills
Education-
UG:Any Graduate - Any Specialization
PG:Any Postgraduate - Any Specialization
Doctorate:Any Doctorate - Any Specialization
Company Profile
People Group
Shaadi.com, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrimonials when it launched in 1996 and continues to lead the exciting matrimony category for 18 years. The service has touched the lives of over 35 million people globally and helped 6 million people find their matches. Amongst many other awards, Shaadi.com has been recognized as the Most Trusted Matrimonial site and is amongst the worlds 50 Most Innovative Companies, alongside companies such as Apple, Google, Facebook and Amazon. Shaadi.com has also been recognized as the worlds most engaging brand on Facebook.
View Contact Details+
Contact Company:People Group
Address:2B ii,GROUND FLOOR, FILM CENTRE BUILDING, 68, TARDEO ROAD,MUMBAI, MUMBAI, Maharashtra, India
Salary:
INR 1,00,000 - 2,00,000 PA.
Industry:
Functional Area
ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category
Operations
Role:
Dialer Manager
Employment Type:
Full Time, Permanent
People Interactive (I) Pvt. Ltd,
+91-22-43517007
