Team Leader

from 2 to 5 year(s) of Experience
Chandigarh

Job Description

Overview The Market Development team is our direct link to our customers and brings in the revenue. It includes sub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centres. They might be spread across locations but they are united by one cause...Whats the sale for today?


Role - As a Team Leader, you will be responsible for managing the team who is making sales calls and closing sales pitches with our members. To be a successful Team Leader, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top performing leader is the one who is a product expert and demonstrates exceptional communication, problem solving and negotiation skills .


What you will do in this role

  • Quality control of the calls
  • Responsible for achieving daily and monthly collection target for the team.
  • Managing the roster across the floor to ensure maximum manpower utilization.
  • Managing attendance and leaves of the Team.
  • Allocating Telecalling lists to Advisors.
  • Continuously give inputs to the team members of their progress reports, leave records, areas where they are lacking, etc.
  • Conduct daily briefings for the team members before the shift begins.
  • Responsible for re-training of Advisors.
  • Maintaining various reports related to Sales and accounts.
  • Responsible for daily deposition of payment collected.
  • Competition tracking (for processes performance, schemes)
  • Interview and shortlist (initial screening) candidates to be hired for the team
  • Performance Reviews of the team
  • Ensuring that the team is motivated to achieve set targets
  • Ensuring that the entire team has understood the incentive schemes and qualify for the same
  • Track and Review Performance of the team members periodically on Sales Target V Ach

What you should have

  • Bachelors Degree
  • 2 years experience developing the above skills
  • Experience must include tele-marketing job
  • Very strong verbal communication skills.
  • Clear diction and clarity in speech.
  • Extremely detail oriented and ability to organize.
  • Problem-solving ability & creative - out of the box thinker
  • Should be familiar with effective objection handling
  • Extremely detail oriented and ability to organize.
  • Strong integrity and work ethics
  • Motivational Skills

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

People Group

Shaadi.com, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrimonials when it launched in 1996 and continues to lead the exciting matrimony category for 18 years. The service has touched the lives of over 35 million people globally and helped 6 million people find their matches. Amongst many other awards, Shaadi.com has been recognized as the Most Trusted Matrimonial site and is amongst the worlds 50 Most Innovative Companies, alongside companies such as Apple, Google, Facebook and Amazon. Shaadi.com has also been recognized as the worlds most engaging brand on Facebook.
View Contact Details+

Contact Company:People Group

Address:2(B)(2) 11, Ground Floor 68, , , MUMBAI, Maharashtra, India

Salary:

Not Disclosed by Recruiter

Role Category:

Voice

Role:

Team Leader -(NonTechnical)

Employment Type:

Full Time, Permanent