Profile Writer

from 1 to 2 year(s) of Experience
Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Responsibilities


1. Provide customer service support to the organization by calling up the client, composing personal write-ups

2. Prepare write-ups and summary reports. Co-ordinates the handling of difficult and/or unusual situations

3. Connect with the clients on daily basis and preparing content according to individual need

4. Ensure and provide quality service to both internal and external customers

5. Accesses the companys internal systems to obtain and extract write-up order information and provide customer service management with the data/content for inclusion in various scheduled and special cases

6. Performs assigned system maintenance to various electronic order files

7. Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.


Requirements

1. Min Qualification – Graduation

2. Very strong written and verbal communication skills

3. Familiarity with web technology and comfortable with the Internet

4. Clear diction and clarity in speech

5. Extremely detail oriented and ability to organize

6. Prior experience in content writing for customer servicing job will be an added advantage


Education-

UG:Any Graduate in Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

People Group

Shaadi.com, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrimonials when it launched in 1996 and continues to lead the exciting matrimony category for 18 years. The service has touched the lives of over 35 million people globally and helped 6 million people find their matches. Amongst many other awards, Shaadi.com has been recognized as the Most Trusted Matrimonial site and is amongst the worlds 50 Most Innovative Companies, alongside companies such as Apple, Google, Facebook and Amazon. Shaadi.com has also been recognized as the worlds most engaging brand on Facebook.
Company Info
View Contact Details+

Contact Company:People Group

Website:http://careers.shaadi.com

Salary:

Not Disclosed by Recruiter

Role Category

Voice

Role:

Associate/Senior Associate -(NonTechnical)

Employment Type:

Full Time, Permanent