Product Advisor- Market Development

1 - 3 Years
Lucknow

Job Description

Working with and supporting the Center Manager and marketing team to generate a continuous flow of enquiries and walk-ins and converting them into premium memberships at the Centre

1. Handling telephonic and walk-in enquiries at the centre
2. Making outbound calls to Shaadi.com members / other enquiry database and offering them matchmaking solutions
3. Following the defined sales process to convert Enquiries into members.
4. Recording all the details of the enquiries in the specified format and entering them into system
5. Getting all the statutory ID and qualification proofs from the premium members and storing it safely
6. Making required number of calls for following up with Enquiries which are not converted
7. Updating the details of follow-up in the system
8. Meeting Sales and conversion Target
9. Appearing for periodic evaluations
10. Maintaining various reports related to Sales and Accounts
11. In case call needs to be escalated, noting details and forwarding it to the seniors
12. Interfacing with walk-in customers, explaining to them features of Shaadi.com/Centre and converting them to Premium Membership.
13.Maintaining all documentation that pertains to the above responsibilities
14. Coordinating with the service team to smoothly handover converted members.

Requirements-
1. Minimum HSC passed
2. Extremely presentable with a pleasing personality
3. Fluent in English, Hindi 
4. Minimum 6 months of work experience (preferably from Insurance, or Sales experience from Telecom or Financial sector
5.Familiarity with the Internet and the usage of computers
6. At least average writing skills
7. Service orientation and listening skills
8. Handling irate customers
9. Problem solving and objection handling abilities
10. Strong local culture sensitivity
11. Clear diction and clarity in speech
12. Good to have Bachelor's Degree. 
13 years experience developing customer-facing skills
14. Maturity & sensitivity to deal with all kinds of people, specially elderly people




Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

People Interactive (I) Pvt Ltd.

Shaadi.com, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrimonials when it launched in 1996 and continues to lead the exciting matrimony category for 18 years. The service has touched the lives of over 35 million people globally and helped 6 million people find their matches. Amongst many other awards, Shaadi.com has been recognized as the Most Trusted Matrimonial site and is amongst the worlds 50 Most Innovative Companies, alongside companies such as Apple, Google, Facebook and Amazon. Shaadi.com has also been recognized as the worlds most engaging brand on Facebook.
View Contact Details+

Recruiter Name:Khushboo Verma

Contact Company:People Interactive (I) Pvt Ltd.

Reference Id:Product Advisor- Lucknow

Salary

INR 1,00,000 - 2,00,000 PA.

Role Category

Retail Sales

Role

Sales Executive/Officer

Employment Type

Full Time, Permanent