Product Advisor- Market Development

from 1 to 3 year(s) of Experience
Kolkata

Job Description

Working with and supporting the Center Manager and marketing team to generate a continuous flow of enquiries and walk-ins and converting them into premium memberships at the Centre

1. Handling telephonic and walk-in enquiries at the centre

2. Making outbound calls to Shaadi.com members / other enquiry database and offering them matchmaking

solutions

3.Following the defined sales process to convert Enquiries into members

4. Recording all the details of the enquiries in the specified format and entering them into system

5. Getting all the statutory ID and qualification proofs from the premium members and storing it safely

6. Making required number of calls for following up with Enquiries which are not converted

7. Updating the details of follow-up in the system

8. Meeting Sales and conversion Targets

9. Appearing for periodic evaluations

10. Maintaining various reports related to Sales and Accounts 11. In case call needs to be escalated, noting details and forwarding it to the seniors

12. Interfacing with walk-in customers, explaining to them features of Shaadi.com/Centre and converting them to

Premium Membership

13.

Maintaining all documentation that pertains to the above responsibilities
14. Coordinating with the service team to smoothly handover converted members.



Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:Other Graduate

Company Profile

People Interactive (I) Pvt Ltd.

Shaadi.com, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrimonials when it launched in 1996 and continues to lead the exciting matrimony category for 18 years. The service has touched the lives of over 35 million people globally and helped 6 million people find their matches. Amongst many other awards, Shaadi.com has been recognized as the Most Trusted Matrimonial site and is amongst the worlds 50 Most Innovative Companies, alongside companies such as Apple, Google, Facebook and Amazon. Shaadi.com has also been recognized as the worlds most engaging brand on Facebook.
View Contact Details+

Recruiter Name:Saundarya Ejanthkar

Contact Company:People Interactive (I) Pvt Ltd.

Telephone:02243517054

Reference Id:Product Advisor- Kolkata

Website:http://careers.shaadi.com

Salary

INR 1,50,000 - 2,00,000 PA.

Role Category

Voice

Role

Telecalling/Telemarketing Executive

Employment Type

Full Time, Permanent