Product Advisor- Chennai

from 1 to 6 year(s) of Experience

Job Description

Overview - The Market Development team is our direct link to our customers and brings in the revenue. It includes sub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centres. They might be spread across locations but they are united by one cause...Whats the sale for today?



Role - As a Product Advisor, you will be responsible for making sales calls and closing sales pitches with our members. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Product Advisor is the one who follows sales scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience.


What you will do in this role

  • Outbound Telesales
  • Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products which would help them in their life partner search.
  • Following the defined sales process to convert free members into revenue paying customers.
  • Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.
  • Making required number of calls for following up with Enquiries which are not converted
  • Updating the details of follow-up in the system
  • Meeting daily Talktime Targets and Calls to be done.
  • Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.
  • Appearing for periodic evaluations
  • In case call needs to be escalated, noting details and forwarding it to the seniors
  • Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership
  • Maintaining all documentation that pertains to the above responsibilities.


What you should have

  • 1-2 years of relevant experience Sales or Telesales.
  • Strong negotiation and consultative selling skills.
  • Effective communication skills verbal and written.
  • Clear diction and clarity in speech.
  • Minimum Qualification HSC with atleast 1 yr work experience.
  • Language- Tamil

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

People Group

Shaadi.com, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrimonials when it launched in 1996 and continues to lead the exciting matrimony category for 18 years. The service has touched the lives of over 35 million people globally and helped 6 million people find their matches. Amongst many other awards, Shaadi.com has been recognized as the Most Trusted Matrimonial site and is amongst the worlds 50 Most Innovative Companies, alongside companies such as Apple, Google, Facebook and Amazon. Shaadi.com has also been recognized as the worlds most engaging brand on Facebook.
View Contact Details+

Contact Company:People Group

Website:http://careers.shaadi.com

Salary:

Not Disclosed by Recruiter

Role Category:

Voice

Role:

Telecalling/Telemarketing Executive

Employment Type:

Full Time, Permanent