Hiring Customer Service Executives- Tardeo Location !!
* No Night Shifts
* 2 Rotational week offs
* Salary up to 30K in hand plus attractive incentives
Designation- VIP Consultant
We are looking for a high-performing Customer service professional for VIP SHAADI who is self driven, loves to interact with customers, can easily strike a conversation with customers and is a high achiever. He should be enthusiastic for Sales & Service for Shaadis new business VIP SHAADI which is a high end luxury service for the Rich and Affluent HNIs. We are in the business of finding people happiness and consequently somebody who is jovial, mature, and result-oriented and cares deeply for our customers will be able to succeed in this role. The role is a customer interaction, team coach role for VIP SHAADI where the individual is expected to handle escalations, be extremely driven to resolve situations of irate customers, handle the entire consultant team and drive them to achieve sales & service success, through a large and distributed Telesales organization. The scope of responsibility includes:
For the VIP SHAADI business the candidate will need to:
Ensure accurate identification of the clients requirements and helping them find the right match with a seamless best in class experience over the phone.
To be progressive in the approach and yet respect tradition and backgrounds for our HNI clients.
Ensure adherence to service delivery standards and excellence in service.
Needs to be partner with the clients in their search for life partner.
Ideally should have a minimum of 6 months of customer service experience
Excellent verbal and written communication skills
High on Emotional Quotient
An abundance of patience and persuasion
A very positive and can-do attitude
Highly professional and service oriented
Interested candidates can walk in for an interview between Monday to Friday ( 11 am to 5 pm)
or can drop their resumes on firstname.lastname@example.org
People Interactive (I) Pvt Ltd (Shaadi.com)
2nd Floor, Film Center Building,
Near Tardeo AC Market,
68 Tardeo Road,
Nearest from Mumbai Central Station.
Contact Person- Anju Shelke.
Desired Candidate Profile
People Interactive (I) Pvt Ltd.
The group is structured into two different companies - People Interactive and People Infocom.
People Interactive is the Consumer Internet arm of the Group and owns the parent brand Shaadi.com, under which several successful matrimonial businesses are managed. The company also owns Makaan.com, Indiaâs fastest growing property and real-estate site, as well as Fropper.com, a friendship and social networking service.
People Infocom is managed under the Mauj Mobile brand, widely regarded as one of the pioneers of Mobile Internet in India. Today, Mauj Mobile runs a global content and applications platform and distribution business - including the highly popular mobile destination called Mobango - with strong partnerships with Telecom operators and media companies around the world. Mauj and Mobango together drive over one million downloads a day.
People Group has demonstrated consistent growth year-on-year and today operates with over 800 employees across 12 regional and 3 global offices. In addition, it operates 100 Shaadi Centers in 87 Indian cities.
People Group has won the Deloitte Fast 50 India Award for 3 consecutive years as well as the Deloitte Fast 500 Asia Award. It is a recipient of the prestigious Red Herring 100 Asia Award and the Emerging India Award held by CNBC. People Group has also been voted as one of the Top 10 marketers in India by Business Today. People Group won the IT People Award for Excellence in Information Technology and was also selected as one of the Top 10 marketers in the country by Business Today.
Investors in People Group include Sequoia Capital, Intel Capital, Silicon Valley Bank and Citibank.
Recruiter Name:Anju Shelke
Contact Company:People Interactive (I) Pvt Ltd.
Address :2(B)(2) 11, Ground Floor 68, Film Centre, Tardeo Road, Tardeo, MUMBAI, Maharashtra - 400034,India