Telesales- Team Leader @shaadi.com (Bangalore)

2 - 7 Years
Bengaluru

Job Description

Excellent opportunity to work with Corporate!!

Designation
: Team Leader

Role:

We are in the business of finding people happiness and consequently somebody who is jovial, mature, results oriented and cares deeply for our customers will be able to succeed in this role.The team lead is responsible for Supervising, motivating and monitoring team performance.

Responsibilities:

1. Quality control of the calls.
2. Responsible for achieving daily and monthly collection target for the team.
3. Managing the roster across the floor to ensure maximum manpower utilization.
4. Managing attendance and leaves of the Team.
5. Allocating Telecalling lists to Advisors.
6. Continuously give inputs to the team members of their progress reports, leave records, areas where they are lacking, etc.
7. Conduct daily briefings for the team members before the shift begins.
8. Responsible for re-training of Advisors.
9. Maintaining various reports related to Sales and accounts.
10. Responsible for daily deposition of payment collected.
11. Competition tracking (for processes performance, schemes)

Requirements:

1. Bachelors Degree.
2. 2 years experience developing the above skills. Experience must include tele-marketing job.
3. Min 1 year experience as Team Leader in a domestic call center with a team of more than 5 telecallers.
4. Fluency with general desktop productivity software.
5. Familiarity with web technology and comfortable with the Internet.
6. Strong verbal communication skills and writing skills.

Benefits:

*Opportunity to work with Brand!!
*Pure Day Shift
*Attractive incentives
*Mediclaim + ESIC + Gratuity + PF Benefits
*No Probation period
*Permanant Job



Shift Timing: 10am - 7pm
6 working days with one rotational week off Between Monday - Friday.
Salary: Upto 4 Lacs

Interested candidates can mail their update copy of cvs on keerthi.s@peopleinteractive.in

Contact person : Keerthi HR - 9110533019

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

People Interactive (I) Pvt Ltd.

Shaadi.com, one of India's best known brands and the world's largest matrimonial
service was founded with a simple objective - to help people find happiness. The company pioneered online matrimonials in 1996 and continues to lead the exciting matrimony category after more than a decade. By redefining the way Indian brides and grooms meet for marriage, Shaadi.com has created a world-renowned service that has touched over 30 million people.
View Contact Details+

Recruiter Name:keerthi

Contact Company:People Interactive (I) Pvt Ltd.

Telephone:9110533019

Email :keerthi.s@peopleinteractive.in

Website:http://careers.shaadi.com

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Salary

Not Disclosed by Recruiter

Role Category

Voice

Role

Team Leader -(NonTechnical)

Employment Type

Full Time, Permanent