Senior Customer Service Executive

2 - 4 Years
Mumbai

Time and Venue

2nd May - 10th May from 11 AM onwards

Shaadi.com 2nd Floor, Film Center Building, Near Tardeo AC Market, Tardeo, Mumbai-400034 Nearest from Mumbai Central Station Contact person- Anju 9930549292

Express interest to recruiter and also get a reminder of this walk-in

Job Description

EXCELLENT OPPORTUNITY TO WORK WITH CORPORATE !!

Urgent hiring for VIP Customer Service Executive at Shaadi.com - Tardeo Location

Interview Timing- 11am to 4pm (Monday to Friday)

* 5 Days working & 2 Rotational Week Offs
*Pure Day Shift
*Salary up to 30 K in hand + incentives.


Designation-VIP Consultant - Sr.Executive



Role

We are looking for a high-performing Customer service professional for VIP SHAADI who is self driven, loves to interact with customers, can easily strike a conversation with customers and is a high achiever. He should be enthusiastic for Sales & Service for Shaadis new business VIP SHAADI which is a high end luxury service for the Rich and Affluent HNIs. We are in the business of finding people happiness and consequently somebody who is jovial, mature, and result-oriented and cares deeply for our customers will be able to succeed in this role. The role is a customer interaction, team coach role for VIP SHAADI where the individual is expected to handle escalations, be extremely driven to resolve situations of irate customers, handle the entire consultant team and drive them to achieve sales & service success, through a large and distributed Telesales organization. The scope of responsibility includes:


Job Specs:

For the VIP SHAADI business the candidate will need to:

Ensure accurate identification of the clients requirements and helping them find the right match with a seamless best in class experience over the phone.
To be progressive in the approach and yet respect tradition and backgrounds for our HNI clients.
Ensure adherence to service delivery standards and excellence in service.
Needs to be partner with the clients in their search for life partner.

Requirements

Ideally should have a minimum of 6 months of customer service experience
Excellent verbal and written communication skills
High on Emotional Quotient
An abundance of patience and persuasion
A very positive and can-do attitude
Pleasant personality
Highly professional and service oriented

Interested candidates can walk in for interview on below location-

Shaadi.com
2nd Floor, Film Center Building,
68 Tardeo Road,
Near Tardeo AC Market,
Mumbai-400034
Nearest from Mumbai Central Station

Contact Person- Anju -9930549292


Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

People Interactive (I) Pvt Ltd.

While People Group can trace it’s origins to the beginning of Shaadi.com in 1996, the Group was formally launched by Anupam Mittal in 2004 to explore opportunities in the Internet & Mobile space. In a few short years the group has earned the reputation for being one of the most innovative businesses in India, having developed brands such as Shaadi.com, Makaan.com and Mauj Mobile.
The group is structured into two different companies - People Interactive and People Infocom.
People Interactive is the Consumer Internet arm of the Group and owns the parent brand Shaadi.com, under which several successful matrimonial businesses are managed. The company also owns Makaan.com, India’s fastest growing property and real-estate site, as well as Fropper.com, a friendship and social networking service.
People Infocom is managed under the Mauj Mobile brand, widely regarded as one of the pioneers of Mobile Internet in India. Today, Mauj Mobile runs a global content and applications platform and distribution business - including the highly popular mobile destination called Mobango - with strong partnerships with Telecom operators and media companies around the world. Mauj and Mobango together drive over one million downloads a day.
People Group has demonstrated consistent growth year-on-year and today operates with over 800 employees across 12 regional and 3 global offices. In addition, it operates 100 Shaadi Centers in 87 Indian cities.
People Group has won the Deloitte Fast 50 India Award for 3 consecutive years as well as the Deloitte Fast 500 Asia Award. It is a recipient of the prestigious Red Herring 100 Asia Award and the Emerging India Award held by CNBC. People Group has also been voted as one of the Top 10 marketers in India by Business Today. People Group won the IT People Award for Excellence in Information Technology and was also selected as one of the Top 10 marketers in the country by Business Today.
Investors in People Group include Sequoia Capital, Intel Capital, Silicon Valley Bank and Citibank.
View Contact Details+

Contact Company:People Interactive (I) Pvt Ltd.

Telephone:9930549292

Address :2(B)(2) (11), Ground Floor 68, Film Centre, Near A C market ,Tardeo Road, Tardeo

Salary

INR plus incentives

Role Category

Back Office/Web/Transaction Processing

Role

Associate/Senior Associate -(NonTechnical)

Employment Type

Permanent Job, Full Time

Time and Venue

2nd May - 10th May from 11 AM onwards

Shaadi.com 2nd Floor, Film Center Building, Near Tardeo AC Market, Tardeo, Mumbai-400034 Nearest from Mumbai Central Station Contact person- Anju 9930549292

Express interest to recruiter and also get a reminder of this walk-in