Customer Service

2 - 4 Years
Mumbai

Job Description

EXCELLENT OPPORTUNITY TO WORK WITH CORPORATE !!

Urgent hiring for VIP Customer Service in Shaadi.com- Tardeo (Mumbai Central)

* No Night Shifts !!
*5 Days working with 2 Rotational week offs !!
*Graduate/Min HSC with 4 years customer service and up selling experience !!
*Salary up to 30K in hand plus incentives !!
*Immediate Joining !!



Designation - VIP Consultant


Role

We are looking for a high-performing Customer service professional for VIP SHAADI who is self driven, loves to interact with customers, can easily strike a conversation with customers and is a high achiever. He should be enthusiastic for Sales & Service for Shaadis new business VIP SHAADI which is a high end luxury service for the Rich and Affluent HNIs. We are in the business of finding people happiness and consequently somebody who is jovial, mature, and result-oriented and cares deeply for our customers will be able to succeed in this role. The role is a customer interaction, team coach role for VIP SHAADI where the individual is expected to handle escalations, be extremely driven to resolve situations of irate customers, handle the entire consultant team and drive them to achieve sales & service success, through a large and distributed Telesales organization. The scope of responsibility includes:


Job Specs:

For the VIP SHAADI business the candidate will need to:

Ensure accurate identification of the clients requirements and helping them find the right match with a seamless best in class experience over the phone.
To be progressive in the approach and yet respect tradition and backgrounds for our HNI clients.
Ensure adherence to service delivery standards and excellence in service.
Needs to be partner with the clients in their search for life partner.

Requirements


Ideally should have a minimum of 6 months of customer service experience
Excellent verbal and written communication skills
High on Emotional Quotient
An abundance of patience and persuasion
A very positive and can-do attitude
Pleasant personality
Highly professional and service oriented

Interested candidates can drop their CV;s at anju.s@peopleinteractive.in or can call HR Anju 9930549292.

No appointment needed. Walk in directly for face to face interview at below location-

Shaadi.com
2nd Floor, Film Center Building,
68 Tardeo Road,
Near Tardeo AC Market,
Mumbai-400034
Nearest from Mumbai Central Station
Landmark - Brand Factory 

Contact Person- HR Anju

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

People Interactive (I) Pvt Ltd.

Shaadi.com, part of Anupam Mittal promoted People Group, is one of India’s best known Internet brands & the world’s largest matrimonial service. It was founded with one simple objective â€" to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrimonials when it launched in 1996 and continues to lead the exciting matrimony category for 18 years. The service has touched the lives of over 35 million people globally and helped 4 million people find their matches. Amongst many other awards, Shaadi.com has been recognized as the Most Trusted Matrimonial site and is amongst the world’s 50 Most Innovative Companies, alongside companies such as Apple, Google, Facebook and Amazon. Shaadi.com has also been recognized as the world’s most engaging brand on Facebook.
View Contact Details+

Recruiter Name:HR Anju

Contact Company:People Interactive (I) Pvt Ltd.

Telephone:9930549292

Salary

INR 2,00,000 - 3,50,000 P.A. Plus incentives

Role Category

Voice

Role

Associate/Senior Associate -(NonTechnical)

Employment Type

Permanent Job, Full Time