Customer Relationship Officer- Mumbai

0 - 4 Years
Mumbai

Job Description

EXCELLENT OPPORTUNITY TO WORK WITH CORPORATE !

Walk in interviews between Monday to Friday (11 am to 5 pm)

*Graduate freshers can also apply !!

Role

As a Customer Relations Officer you will be responsible to solve queries, complaints of the customers. Help customer to complete the profile

Responsibilities

For Customer Relations Officer the candidate will need to:

1. Calling out customer and helping them complete their profile
2. Help in resolving customer queries
3. Interact with customers by phone, e-mail and online chat
4. Calling up members and explaining the benefits of Shaadi.com product and services

Requirements

1. Min Qualification - Graduate
2. Strong verbal and written communication skills
3. Passionate and self driven
4. Strong integrity and work ethics
5. Well versed with computers
6. Prior experience in Customer service or Customer Facing job will be an added advantage
7. Flexible with Shifts (for female its Day Shift)


Good to have
1. Fluency with general desktop productivity software
2. Fluency in Regional language
3. Desired typing speed above 30 words per minute

Job Location-
Shaadi.com
2nd Floor, Film Center Building,
68 Tardeo Road,
Near Tardeo AC Market,
Mumbai-400034.
Nearest from Mumbai Central station.
Meet- Anju Shelke
Ph No- 9930549292

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:BDS - Dentistry, BHM - Hotel Management, B.Sc - Any Specialization, B.A - Any Specialization, B.Ed - Education, B.Com - Commerce

Company Profile

People Interactive (I) Pvt Ltd.

Shaadi.com, one of India's best known brands and the world's largest matrimonial service was founded with a simple objective - to help people find happiness. The company pioneered online matrimonials in 1996 and continues to lead the exciting matrimony category after more than a decade. By redefiningthe way Indian brides and grooms meet for marriage, Shaadi.com has created a world-renownedservice that has touched over 30 million people.
View Contact Details+

Recruiter Name:Anju Shelke

Contact Company:People Interactive (I) Pvt Ltd.

Telephone:9930549292

Website:http://careers.shaadi.com

Salary

Not Disclosed by Recruiter

Role Category

Voice

Role

Associate/Senior Associate -(NonTechnical)

Employment Type

Full Time, Permanent